Delivering consistent, rigorous Capability Building programs in the Philippines and beyond

Acumen’s objective in capability building through its Business Insights Academy™  and Marketing Leaders Academy™  is to impart knowledge to participants through relevant and value-adding modules so that they can apply their learnings in their day-to-day work.

In May 2024, Acumen successfully facilitated a training program for a leading beverage and food company in Southeast Asia with participants from various countries in the region.  

The client was founded and is headquartered here in the Philippines but has expanded its operations across Southeast Asia. Since 2020, Acumen has built a strong partnership with this client, starting with training programs in its head office to enhance the capabilities of their leaders and teams on business strategy and consumer understanding.  

Over time, the management extended these initiatives to their regional teams. And despite cultural and linguistic differences, we share and take up the same goal: boosting business and marketing skills. 

When I started working in Acumen, I was not immediately involved in any of our pool of accounts. However, I was eager to contribute to our team’s success. Observing my teammates’ dedication to delivering quality training output that definitely satisfied our clients inspired me to learn more. Through years of hands-on experience, I acquired a deep understanding of our processes, and equipped with this knowledge, I advanced in my career towards handling my own accounts and delivering quality training programs. 

Over the years, we have documented our processes in Capability Building and implemented them through a rigorous approach, ensuring a consistent delivery of high-quality training modules not just in the Philippines, but across the Southeast Asian region.  

When I say quality programs, it means going beyond simply delivering training materials; it is about ensuring that the training content is internalized by participants and they are able to actually apply it in their own different real-life business scenarios.  

Regardless of the subject matter, project team involved, and location, our clients are guaranteed to receive a consistent, effective, and high-quality level of training. 

Our objective in capability building is to impart knowledge to our participants through relevant and value-adding modules, so that they can apply their learnings in their day-to-day work. 

Our commitment to deliver relevant and value-adding capability building training is grounded on four elements: 

Facilitators:  Our faculty members are subject-matter experts who have years of experiences locally and internationally in their own fields. They themselves take part in the different stages of enablement to clearly understand the nuances of effective engagement, knowledge transfer, and training for the participants. 

Content: Our modules have a standard outline that are customized to different markets and clients. Our Program Directors and Content Managers make sure that the modules we deliver are grounded on both foundational concepts and in-depth practical application for the client’s business. In some cases, we also tap subject-matter-experts who can provide specific cultural and local knowledge to ensure that the training is tailor-fit for the business.   

Engaging Delivery: We go beyond traditional lectures. Our modules incorporate interactive activities, case studies relevant to the business context, and practical exercises to solidify learning and encourage application. Our facilitators also ensure that they maintain a safe learning environment that will create a more favorable training experience. 

Performance Measurement: We don’t arbitrarily say the training was a success — we objectively measure the effectiveness of our programs through regular assessments, evaluations, and a feedback mechanism. This allows us to identify the areas for further development and refinement. This will also help us adapt the modules to ensure they meet the evolving needs of our clients across the region and leave a great impact to our learners. 

By upholding and maintaining these rigorous standards in our Capability Building programs, we empower our learners across Southeast Asia with the knowledge and skills they need to excel and perform better in their jobs.  

Acumen recognizes that the workforce is the backbone of any organization. Our training programs are designed to empower our clients’ leaders and employees and set them up for long-term learning, growth, and success.