Commercial Strategy

Fueling Brand Innovation in Foodservice 

THE CHALLENGE

Fonterra, a leading dairy provider, needed deep consumer and market insights to develop relevant, unique, and believable brand innovations to unlock additional value from top food accounts. 

What we did

Acumen helped Fonterra Food Service come up with an ideation framework for generating insights and trends. We: 


  • Conducted one-on-one interviews with top food service accounts 
  • Analyzed consumer and market trends to identify key opportunities in the food industry 
  • Designed and localized winning concepts that generated strong buy-in 
Impact

From 2014 – 2015, products launched with key partners such as Yellow Cab delivered +141% growth in food service sales. 

OUR WORK