Frances Fuentes-Acosta

Capability Building Operations Manager

Strategic L&D leader advancing business performance with impactful, tailored learning solutions.

Previous Roles
  • Global Learning and Development Manager, GlaxoSmithKline

INDUSTRY EXPERIENCE
Healthcare, Consultancy

EXPERTISE

Learning Strategy and Operations Management • Organizational Development and Team Enablement • Risk-based Quality Management (ISO 31000) • Global Training Design and Facilitation • Clinical Research and Regulatory Compliance


WHAT SHE BRINGS

Frances brings a rare blend of strategic insight and operational excellence, honed through global and regional roles. She excels at aligning learning initiatives with business goals, leading cross-functional teams, and delivering high-impact programs that consistently earn top satisfaction scores.

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our work

We help businesses scale with clarity, understand customers, empower teams, and build future-ready leaders.